This Fall, PAMIC will offer the IIA Claims Handling Principles and Practices course (AIC33). PAMIC has partnered with the Insurance Institute of America to bring you the first course in a series of four that lead to the Associate in Claims designation.

Claims Handling Principles and Practices will be offered in 3 days of intense classroom-style instruction November 15-17. You will earn 21 CE Hours for this course.

If you choose, you can earn additional credits by taking the IIA Exam at one of their Approved Testing Centers. Visit the IIA website at aicpcu.org for more information on exams and designations. (The IIA exam is not included in the price of this course.)

how you benefit

• Earn 21 hours of CE credit
• Work towards your Associate in Claims Designation
• Improve your understanding
• Grow your career
• Do your job better
• Network with peers

who should attend?

In-house claim adjusters, field claim adjusters, insurance litigators, senior customer service representatives, agency principals, and third-party administrators.

topics covered

• Improve claim handling by building a strong foundation on effective investigation techniques.
• Help avoid costly lawsuits by learning good-faith claim handling.
• Introduction to the claim representative rate in adjusting claims.
• Emphasis on Legal and Regulatory Environment.
• Human relations skills necessary for negotiation among claimants, policy holders, and insurance companies
• Manage defense costs through strong litigation techniques.

tuition
PAMIC Members/Associates:
$495 for 3 Days

Non-Members:
$595 for 3 Days

Tuition includes: 3 days of instruction; text, study guide & practice exam; continental breakfasts & lunches.

hotel accommodations
There are several nearby & convenient locations:

Staybridge Suites
(3.17 miles away)
717-233-3304
920 Wildwood Park Drive
Harrisburg, PA 17110

Days Inn Harrisburg
(1.61 miles away)
717-233-3100
3919 N Front Street
Harrisburg, PA 17110

Crowne Plaza Harrisburg
(3.14 miles away)
717-234-5021
23 S 2nd Street
Harrisburg, PA 17101

contact pamic
For more information, please call PAMIC at 717-303-0197 or email mparmer@pamic.org.