Information Systems Roundtable

AGENDA

8:30 AM
Registration/Continental Breakfast

9:00 AM
Greetings/Introduction

9:15 AM – 10:35 AM
Presentation: Real Time Agency Automation
Jeff Yates, Executive Director of IIABA’s ACT
Lisa Parry-Becker, VP of William B. Parry & Son, LTD
The presenters will demonstrate Real Time and discuss how Real Time, Personal and Commercial Lines Download, and Going Paperless all interrelate to enhance agency service and sales effectiveness. The presenters will discuss the latest industry developments and the key industry priorities in the year ahead.

10:35 AM – 10:45 AM
Refreshment Break

10:45 AM – 11:45 AM
A Pragmatic Approach to Information Security
Chris McGinley, Practice Manager, Information Security Services for Core BTS, Inc.
Implementing and maintaining strong information security controls can be an imposing task for any organization, regardless of staff experience, technical proficiency, or resources. Where to begin? What should you do next? This session will provide the insight needed to take on this challenge; and, if you're already wrestling with it, they will explore ongoing vulnerability and risk management considerations.

11:45 AM – 12:30 PM
Open Forum Roundtable Discussion
Facilitator: Larry Fortin, CIO of Millers Mutual Group

12:30 PM – 1:30 PM
Lunch

1:30 PM – 2:30 PM
Afternoon Breakout Sessions

1. IT Change Management at PLM
   Dave Deegan & Melissa Farber, Pennsylvania Lumbermens Mutual Insurance Company
   Demonstration of PA Lumbermen's Change Management Request Registry developed to formalize and bring transparency to the IT project review, prioritization and implementation processes. Walk-through will include steps in the request lifecycle as it is seen by the user community, management and IT development staff.
2. Outsourcing Roundtable Discussion - Facilitator: Tom Trezise, Esq. of Convergent Insurance Services LLC

REGISTRATION FEE

$40

REGISTRATION DEADLINE

April 22, 2009

CANCELLATION POLICY

A full refund for this seminar will be given if a cancellation notice is received on or before April 22, 2009. Cancellations received after this date will not be eligible for a refund.

> Register Online NOW!
> Download the Registration Flyer
> Get directions to Penn National Insurance